Hi,**I purchased the **** software to file my tax return this year, as I have an extens...

GetHuman-emmaleej's customer service issue with H&R Block from October 2018

6 views | 1683 similar | 0 following
Help with my H&R Block issue
First: share to improve GetHuman-emmaleej's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-emmaleej to get a H&R Block rep on the line!
Always use the GetHuman Phone to call H&R Block. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-emmaleej may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-emmaleej's own words
Hi,**I purchased the **** software to file my tax return this year, as I have an extension. It only cost me about $**.** and I figured that I would also have enough to do my state as well (as that's required..) and when I went to file for my state taxes my card wouldn't accept my purchase. When I checked my account, I had two pending transactions of $**.** instead of just one. **This puzzled me because I only purchased the software for my taxes once, and it wouldn't let me purchase my state tax software. The only reasonable course of action is that I was charged twice for my federal tax return, and I don't want two copies of the program, so I would like a refund of one of the federal tax purchases ($**.**).**Thank you for listening, and for the refund,*Emily

GetHuman-emmaleej did not yet indicate what H&R Block should do to make this right.

I have an issue with H&R Block too
How GetHuman-emmaleej fixed the problem

We are waiting for GetHuman-emmaleej to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common H&R Block customer problems.
How Do I Get a Refund from a Purchase on H&r Block?How Do I File My Personal Tax Returns with H&r Block?How Do I File My Taxes with H&r Block?How Do I Track My Refund from H&r Block?How Do I Request an Extension to File My Taxes with H&r Block?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
h&r block **** tax software - where are the returns stored*filed on a pc windows...After I used H&R Block tax software to prepare and submit my Maryland state tax r...Used H&R Block for years to file taxes. How can open previous years returns? Ne...After completing my returns using the H&R Block software, I found I could not e-f...I have filed my tax return via HR block for year **** with the help of H& executi...I filed my **** tax return through H&R Block on April**, ****. It was filed elec...I have used H&R Block software for my personal taxes since ****.*With the new tax...I filed my taxes through H&R Block and chose to have some of my return sent as an...Dear Sir*Madam,***I have filed this year taxes on H&R Block and I hope you will f...I filed taxes with H&R block for many years including the year in question. I rec...
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emmaleej fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman-emmaleej
Oct 15th, 2018 - 4 years ago
I have an issue with H&R Block too
Not resolved
Seen by 6 customers so far
Similar issue to 1683 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-emmaleej started working on this issue
Oct 15th, 2018 3:20pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians