I have been a customer of H&R Block for a long time and this year someone got a hold of...
GetHuman-dsugi's customer service issue with H&R Block from May 2018
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The issue in GetHuman-dsugi's own words
I have been a customer of H&R Block for a long time and this year someone got a hold off my emerald card and ran some charges up on it. from what I was told by them is if anything happens we have you covered. so I call in got put on hold for ** minutes then I spoke to someone in the fraud department and they canceled my card and was about to send me a new card and give me my refund back that was taken while they investigate and the person who was helping me got disconnected. so I called back and got transferred to a department that was not the one I was looking for then I called back again and they were closed. so I called the next day and someone said that he will have them call me within three business days and mark my issue as urgent. well its been * days now and I received no phone call.
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