I have been a customer of H&R Block for a long time and this year someone got a hold of...

GetHuman-dsugi's customer service issue with H&R Block from May 2018

4 views | 5752 similar | 1 following
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The issue in GetHuman-dsugi's own words
I have been a customer of H&R Block for a long time and this year someone got a hold off my emerald card and ran some charges up on it. from what I was told by them is if anything happens we have you covered. so I call in got put on hold for ** minutes then I spoke to someone in the fraud department and they canceled my card and was about to send me a new card and give me my refund back that was taken while they investigate and the person who was helping me got disconnected. so I called back and got transferred to a department that was not the one I was looking for then I called back again and they were closed. so I called the next day and someone said that he will have them call me within three business days and mark my issue as urgent. well its been * days now and I received no phone call.

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H&R Block

Customer service issue
Reported by GetHuman-dsugi
May 4th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5752 others
1 customer following this

Timeline

GetHuman-dsugi started working on this issue
May 4th, 2018 1:57pm

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