I have just noticed that a short break voucher I bought has not been redeemed, and it i...

GetHuman-jonswin's customer service issue with Groupon from September 2020

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The issue in GetHuman-jonswin's own words
I have just noticed that a short break voucher I bought has not been redeemed, and it is only valid until Sept **th. I am finding it most difficult to contact you.*I gifted the voucher to a friend who has been badly affected by the recent Pandemic. she must have overlooked it due to family illness, and not offered it to anyone else. I do not want to add to her stress by asking about it, as she will feel ungrateful.*I fully acknowledge that I am not entitled to a credit in this situation, but would ask that you can consider a credit, or extention on the groupon. I have been a good customer.*The offer was for *nights,Breakfast, wine and Spindles access, value-£*** to be used by Sept **th, at Buxton Palace Hotel.*Your Sincerely, Christine Swindlehurst. *****************@***.com

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Groupon

Customer service issue
Reported by GetHuman-jonswin
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 35819 others
0 customers following this

Timeline

GetHuman-jonswin started working on this issue
Sep 27th, 2020 9:40am