My groupon voucher will not show up. I tried to redeem this on Sat *****. The error r...

GetHuman-gadtamat's customer service issue with Groupon from October 2019

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The issue in GetHuman-gadtamat's own words
My groupon voucher will not show up. I tried to redeem this on Sat *****. The error response says Groupon is temporarily unavailable. Have tried to view it for * days. Please contact me with the voucher number for Arch Brow Studio. I want this merchant to receive their money.*Order *: ********** *Purchase Date: Thursday, Oct **, **** *Status: Expires On Feb **, **** *Expires: Friday, Feb **, **** *Qty: * *Order Total:* $*.** **I received an email thur *******Hi Tammy, *Thanks for your order! *Items that ship do not require any additional action - we will ship them as soon as they are ready. For items that must be redeemed, click "View Redemption Instructions" to see next steps. If you need to edit or cancel your order, check out our FAQ page for more information. *If you do not have our app, download it - now a top ** app in the US!* * Order Details View Order Status *The order number for your purchase on October **, **** is ****-******-******. **Description Quantity Price * *Shellac Manicure *Redeem with: J DeCarlo Salon and Spa*View Redemption Instruction * * $**.*** * One Eyebrow Threading or Waxing Session *Redeem with: Arch Brow Studio*View Redemption Instruction * * $*.** * *Purafilter Gold High-Efficiency Air Filters (*-Pack) **x**x* *Est. Delivery November ** Shipping to: Tammy * * $**.** * *Subtotal: $**.** *Tax: $*.** *Discount: -$**.** *Total: $**.** * *Shipping Details Edit Your Details **Full Name George & Tammy Devries *Address **** BALMORAL CT *City AURORA *State IL *Zip ***** * *Items with an estimated delivery date will be shipped to this address. As soon as your item ships, we''ll send you a shipping confirmation email. After shipment, please allow **-** hours for tracking information to be available from the carrier. *Your order is governed by Groupon's Terms of Use and Privacy Statement. For more information about refunds, click here. **Please fix this voucher and let me know the voucher number so I can give it to the merchant. I've never experienced this sort of problem with groupon before and was quite embarrassed. The merchant said I didn't pay for it but I received an email confirmation that it was paid.* * **** * * *****You may also like ***Hair-Styling *Hair-Styling *Anna George Salon & Spa *Grant Park * $*** $** * ***Mani-Pedi *Mani-Pedi *Flirty Fingers Nail Studio *Near North Side * $** $** * * * * * **** * * ***** *GET THE FREE GROUPON APP * Rated One of the Top ** Most Used Apps * comScore, The **** U.S. Mobile App Report, **** * DOWNLOAD * *Need help? Have feedback? Feel free to contact us. *Delivered by Groupon Inc. *** W. Chicago Avenue, Suite *** Chicago, IL, *****, USA *This email confirmation was sent to *****@***.com because you recently made a Groupon purchase. * * * ** Reply Reply All Forward

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Groupon

Customer service issue
Reported by GetHuman-gadtamat
Oct 29th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 281791 others
0 customers following this

Timeline

GetHuman-gadtamat started working on this issue
Oct 29th, 2019 2:48pm

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