Hello Support, **I live in the UK and when I visited the US in July this year I purchas...

GetHuman3847568's customer service issue with Groupon from October 2019

Help with my Groupon issue
The issue in GetHuman3847568's own words
Hello Support, **I live in the UK and when I visited the US in July this year I purchased * group vouchers for my friend. Then order number is **********. My friend on numerous occasions tried to contact the merchant and has been unable to reach the merchant since the vouchers were purchased. The vouchers expires on Thursday- **st of October ****. As my friend has been unsuccessful with redeeming the voucher through no fault of hers, I am hereby requesting for a refund for this voucher. It was paid for via PayPal. I will glad if someone can contact me as soon as possible on my number *********** with regards to this issue. The registered address from my Groupon account is *****@***.com**Looking forward to hearing from you.
I need a refund for the vouchers as the merchant is unavailable.
I contacted the support team in the UK and they referred me to this page
How GetHuman3847568 fixed the problem
Contacted the merchant directly.
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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

Customer service issue
Reported by GetHuman3847568
Oct 30th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 282240 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman3847568 started working on this issue
Oct 30th, 2019 2:01pm
GetHuman3847568 confirmed the issue is fixed. Hooray!
Oct 31st, 2019 2:27pm