On * July I placed an order as quoted.... (*****-******-******). I am COMPLETELY disati...

GetHuman3369302's Refund My Order issue with Groupon from August 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3369302's own words
On * July I placed an order as quoted.... (*****-******-******). I am COMPLETELY disatissfied with this Groupon. The customer, Soori Hair and Beauty, did not return phone calls, asked me to request via Face Book, which I did, and still no response. When I finally managed to catch Soori on the phone I was offered ridiculous options of times such as *pm on a Saturday evening for my booked deal of *'Half head of foils, cut, wash, blow-dry and treatment' (which would mean finishing by **pm) - next best offer was Sunday evenings (even worse) AND even with these crazy times she was still unsure and needed to call me to confirm...which never happened nor have I had any further response. I am very annoyed with this wasted money and request my money back immediately! I know not all Groupons are like this but it has left me very skeptical for future offers. Please respond as soon as possible to *****@***.com

GetHuman3369302 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3369302
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 247343 others
0 customers following this

Timeline

GetHuman3369302 started working on this issue
Aug 5th, 2019 4:48am
GetHuman3369302 indicated the issue is not fixed yet.
Aug 6th, 2019 1:28am
GetHuman3369302 indicated the issue is not fixed yet.
Aug 7th, 2019 2:48am

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