On March **,****, I Purchased a facial and massage Groupon at Massage Height at Stron...

GetHuman3214746's Refund My Order issue with Groupon from July 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3214746's own words
On March **,****, I Purchased a facial and massage Groupon at Massage Height at Strongsville Ohio, for $***. When I attempted to use it before it expires in July **** they told me that I cannot use it because I had use one previously less than six months before and to get a refund since they cannot service me ! I cannot find the Groupon ticket and I need help to retrieve it and get a refund! I’m extremely frustrated because I can’t seem to get a customer support person or anyone to help me ! I Have Attempted to call all the telephone numbers that I found with no success! My credit card shows the purchase on March ** for $*** ! I would appreciate a follow up as soon as possible!* None of the telephone numbers that they gave are working !! Please inform me as to what is the next action !

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Groupon

Refund My Order issue
Reported by GetHuman3214746
Jul 8th, 2019 - 2 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 234789 others
0 customers following this

Timeline

GetHuman3214746 started working on this issue
Jul 8th, 2019 7:55pm
GetHuman3214746 indicated the issue is not fixed yet.
Jul 9th, 2019 3:08am
GetHuman3214746 indicated the issue is not fixed yet.
Jul 9th, 2019 3:08am
GetHuman3214746 indicated the issue is not fixed yet.
Jul 9th, 2019 3:59am