On March **,****, I Purchased a facial and massage Groupon at Massage Height at Stron...
GetHuman3214746's Refund My Order issue with Groupon from July 2019
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3214746's own words
On March **,****, I Purchased a facial and massage Groupon at Massage Height at Strongsville Ohio, for $***. When I attempted to use it before it expires in July **** they told me that I cannot use it because I had use one previously less than six months before and to get a refund since they cannot service me ! I cannot find the Groupon ticket and I need help to retrieve it and get a refund! I’m extremely frustrated because I can’t seem to get a customer support person or anyone to help me ! I Have Attempted to call all the telephone numbers that I found with no success! My credit card shows the purchase on March ** for $*** ! I would appreciate a follow up as soon as possible!* None of the telephone numbers that they gave are working !! Please inform me as to what is the next action !
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