Tried several times over last month (early April) to get someone to schedule private ho...
GetHuman2883569's Can't Contact Seller issue with Groupon from May 2019
Help with my Groupon issue
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GetHuman2883569's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2883569 will want to follow the link below to head to their help center. We will check on GetHuman2883569 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2883569 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2883569's own words
Tried several times over last month (early April) to get someone to schedule private horse back lessons purchased from Groupon. My father bought them for me and my son as birthday gifts. I’ve called and emailed and even registered with their online account to try and get someone to call me back*schedule. I’ve only gotten one email response back saying they will contact me soon, they are trying to schedule several people and trying to hire more staff. That was on ***. After that, I’ve had nothing. I feel like these people just took the money and aren’t going to honor the voucher. I’ve never had this experience with a Groupon before and makes me nervous about buying again. Was over $*** my father paid for us.**The Groupon was purchased for Rancho La Rosa in Alvarado, TX. * private lessons each. **Today I looked and they are STILL selling Groupons even tho they can’t even handle what’s already been sold. In addition, one of their google reviews from * days ago said they are having the same issue I am. This is very frustrating...
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