Tried several times over last month (early April) to get someone to schedule private ho...

GetHuman2883569's Can't Contact Seller issue with Groupon from May 2019

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The issue in GetHuman2883569's own words
Tried several times over last month (early April) to get someone to schedule private horse back lessons purchased from Groupon. My father bought them for me and my son as birthday gifts. I’ve called and emailed and even registered with their online account to try and get someone to call me back*schedule. I’ve only gotten one email response back saying they will contact me soon, they are trying to schedule several people and trying to hire more staff. That was on ***. After that, I’ve had nothing. I feel like these people just took the money and aren’t going to honor the voucher. I’ve never had this experience with a Groupon before and makes me nervous about buying again. Was over $*** my father paid for us.**The Groupon was purchased for Rancho La Rosa in Alvarado, TX. * private lessons each. **Today I looked and they are STILL selling Groupons even tho they can’t even handle what’s already been sold. In addition, one of their google reviews from * days ago said they are having the same issue I am. This is very frustrating...
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Groupon

Can't Contact Seller issue
Reported by GetHuman2883569
May 8th, 2019 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 203513 others
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Timeline
GetHuman2883569 started working on this issue
May 8th 1:03am
GetHuman2883569 indicated the issue is not fixed yet.
May 9th 2:18am
GetHuman2883569 indicated the issue is not fixed yet.
May 9th 12:23pm