I purchased two dolls from Personal Creations and had not competed my transaction, but...
GetHuman1640290's customer service issue with Groupon from November 2018
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1640290's own words
I purchased two dolls from Personal Creations and had not competed my transaction, but had **.** taken from my banking account. I also purchased two pieces from Metal Unlimited which I had not completed that transaction as well, but **.** was also taken from my account. I completed both transactions and I current have **.** in my account pending for the dolls and **.** for the metal art. I decided tonight since I had until the first of next year to order them to just go ahead and order the metal art as there was a credit there and I would do so and just give them as gifts. In my attempt to order them I got hit with another **.** fee. So at this point I have two **.** hits and a **.** hit that needs to be corrected. I have the funds in the pending account so that will cover what I have already ordered so now I need a refund for the others.
GetHuman1640290 did not yet indicate what Groupon should do to make this right.
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