I purchased two dolls from Personal Creations and had not competed my transaction, but...

GetHuman1640290's customer service issue with Groupon from November 2018

2 views | 96898 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1640290's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1640290's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1640290 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1640290 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1640290 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1640290's own words
I purchased two dolls from Personal Creations and had not competed my transaction, but had **.** taken from my banking account. I also purchased two pieces from Metal Unlimited which I had not completed that transaction as well, but **.** was also taken from my account. I completed both transactions and I current have **.** in my account pending for the dolls and **.** for the metal art. I decided tonight since I had until the first of next year to order them to just go ahead and order the metal art as there was a credit there and I would do so and just give them as gifts. In my attempt to order them I got hit with another **.** fee. So at this point I have two **.** hits and a **.** hit that needs to be corrected. I have the funds in the pending account so that will cover what I have already ordered so now I need a refund for the others.

GetHuman1640290 did not yet indicate what Groupon should do to make this right.

How GetHuman1640290 fixed the problem

We are waiting for GetHuman1640290 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1640290 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1640290
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 96898 others
0 customers following this

Timeline

GetHuman1640290 started working on this issue
Nov 28th, 2018 1:19am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians