I purchased two dolls from Personal Creations and had not competed my transaction, but...

GetHuman1640290's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1640290 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1640290 can let us know if they help or not.
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1640290's own words
I purchased two dolls from Personal Creations and had not competed my transaction, but had **.** taken from my banking account. I also purchased two pieces from Metal Unlimited which I had not completed that transaction as well, but **.** was also taken from my account. I completed both transactions and I current have **.** in my account pending for the dolls and **.** for the metal art. I decided tonight since I had until the first of next year to order them to just go ahead and order the metal art as there was a credit there and I would do so and just give them as gifts. In my attempt to order them I got hit with another **.** fee. So at this point I have two **.** hits and a **.** hit that needs to be corrected. I have the funds in the pending account so that will cover what I have already ordered so now I need a refund for the others.

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Groupon

Customer service issue
Reported by GetHuman1640290
Nov 28th, 2018 - 3 years ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 96898 others
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Timeline

GetHuman1640290 started working on this issue
Nov 28th, 2018 1:19am

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