Sent from my iPad**Begin forwarded message:**From: Hilary Harris ******@***.com**Date...

GetHuman1640585's customer service issue with Groupon from November 2018

96565 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1640585's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1640585's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1640585 will want to follow the link below to head to their help center. We will check on GetHuman1640585 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1640585 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1640585's own words
Sent from my iPad**Begin forwarded message:**From: Hilary Harris ******@***.com**Date: November **, **** at *:**:** PM EST*To: *****@***.com*Subject: Re: Purchase Confirmed: Thank you for your purchase!**Hello,*See below. Please BE SURE to credit my account with the extra $**.** promised. I should only pay $**.**! *This was the 'extra savings' amt shown for today, and there s NOT a coupon code to be found anywhere.*Also, there was not a 'what you'll get' explanation, or anything in the 'fine print' to exclude.**Naturally, I then figured it would automatically come off when pressing the 'BUY' button. Looks like it did not.*PLEASE CORRECT My total.**Thank you,*Hilary Harris****Sent from my iPad**On Nov **, ****, at *:** PM, Groupon ******@***.com* wrote:** GROUPON**Your Groupon purchase was successful, you’re almost done!*Follow the instructions below to redeem your Groupon. Access your Groupon by visiting My Groupons. **GROUPON IS NOW A TOP ** APP IN THE US!* Download now!*How to Use**. Pull up voucher with our mobile app (or print it out).**. Appointment required, call (***) ***-**** or visit http:***jessieclinton to schedule your appointment.**. Present voucher upon arrival.**. Enjoy!**Remember: there's no discount on great service. Our customers tip on the full amount of the pre-discounted bill (and tip generously). That's why you are the coolest customers out there.**Order Details*The order number for your purchase on November **, **** is ****-******-******.*View Order Status*Description* *Quantity*Price* *Artistry by Jessie — Single-Process Color with Cut and Style* ***$**.*** * *Subtotal:*$**.*** * * *Total:*$**.***Visit My Groupons within * day of purchase to review or update your order. Still have questions? Visit our Buying FAQ here.*Your order is governed by Groupon's Terms of Use and P
GetHuman1640585 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1640585 fixed the problem
We are waiting for GetHuman1640585 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1640585 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1640585
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 96565 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1640585 started working on this issue
Nov 27th, 2018 9:17pm