Lara Kasparian ******@***.com****:** AM (** minutes ago)*to *****@***.com**Dear custome...
GetHuman-larakasp's customer service issue with Groupon from November 2018
13 views | 96381 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-larakasp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-larakasp's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-larakasp will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-larakasp can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-larakasp may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-larakasp's own words
Lara Kasparian ******@***.com****:** AM (** minutes ago)*to *****@***.com**Dear customer service representative, **Today I bought a groupon online for order number ****-******-******. I then took my dog to the best Friends Pet Hospital. When I arrived I told them about the groupon and that I will be using it for the visit that day. They then went ahead and gave me services not included in the groupon and left me under the impression that they were covered in it. After my appointment was done they told me I owed them $** for other services that they gave my dog. I then told them that I had mentioned to the nurse I had the groupon and that She never told me the other services were not included in it. The Groupon was for an exam and flu vaccine. They didn’t even give me the flu vaccine which is apart of the groupon. The worker then took my phone and redeemed the groupon when they didn’t even give me the services on it and made me pay extra for the services they tricked me into believing was covered under the groupon. I really would like a refund on this order. I didn’t even receive the services and had to pay extra for soemthing I wouldn’t have gotten it I knew I had to pay them.
GetHuman-larakasp did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-larakasp fixed the problem
We are waiting for GetHuman-larakasp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.