I was promised a Refund for the Salt Cave of Darien. I have spent hours trying to figur...

GetHuman-luciapal's customer service issue with Groupon from November 2018

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The issue in GetHuman-luciapal's own words
I was promised a Refund for the Salt Cave of Darien. I have spent hours trying to figure out how to contact Groupon again but can't get anybody either on live chat or by phone. I managed to talk to someone about a week ago and they gave me groupon bucks for a few items, but forgot about the Salt Cave - I NEED THIS CANCELLED ASAP - PLEASE CANCEL THIS ORDER I AM A LOYAL CUSTOMER OF ** LONG YEARS I WILL ACCEPT GROUPON BUCKS. I ORDERED THIS BY ACCIDENT IT WAS AN HONEST MISTAKE. I don't understand WHY IN GOD'S NAME GROUPON DOESN'T HAVE A WAY TO CONTACT THEM BUT IT IS EXTREMELY FRUSTRATED I AM EXHAUSTED AND YOU ARE GOING TO LOSE GOOD CUSTOMERS BECAUSE OF IT. My email is *****@***.com my phone number is (***)***-**** PLEASE TAKE CARE OF THIS ASAP AS I HAVE SPENT HOURS TRYING TO FIND A WAY TO REACH YOU VERY BAD FOR BUSINESS
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Groupon

Customer service issue
Reported by GetHuman-luciapal
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
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GetHuman-luciapal started working on this issue
Nov 27th, 2018 5:56pm