I am a old customer and now have my first problem with a purchase.**I took the phone on...

GetHuman1524654's customer service issue with Groupon from November 2018

3 views | 81861 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1524654's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1524654's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1524654 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1524654 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1524654 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1524654's own words
I am a old customer and now have my first problem with a purchase.**I took the phone on vacation to Israel and could not get it to work getting a No System on top of display near the WifI signal.**I was told by the provider that there is a problem with the phone.**I was out of the country and figured that when I return there won't be a problem* but upon return still having the same issue.**I contacted Apple And ATT and they both confirmed the the phone is unlocked and it is a terminal hardware problem.**So I would like you to send me a good working phone in exchange for the lemon.**I am a customer in good standing and am sure that you will try to help me on this issue.**Joseph Kiss* *****@***.com

GetHuman1524654 did not yet indicate what Groupon should do to make this right.

How GetHuman1524654 fixed the problem

We are waiting for GetHuman1524654 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1524654 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1524654
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 81861 others
0 customers following this

Timeline

GetHuman1524654 started working on this issue
Nov 9th, 2018 2:54pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies