Hi there,**I would like a refund of my order online. I had booked an apt with the merch...

GetHuman1044758's customer service issue with Groupon from August 2018

7 views | 52371 similar | 0 following
Help with my Groupon issue
GetHuman1044758's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1044758 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1044758 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1044758's own words
Hi there,**I would like a refund of my order online. I had booked an apt with the merchant and due to a family emergency I had called to reschedule my apt I was able to talk to someone and reschedule it but minutes later my merchant called and said that I didn't show up for my apt. It might be that I have called the wrong number I am not sure but the merchant seem to be very unprofessional and I didn't want get my haircut done with her anymore as I lost interest by the way she talked to me over the phone. If there's any way for me to just get my money back since I wasn't able to claim my order or get a credit so that I can book somewhere else that would be much appreciated. Please let me know if this is possible. Thank you so much and have a great day!**

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Groupon

Customer service issue
Reported by GetHuman1044758
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 52371 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1044758 started working on this issue
Aug 28th, 2018 1:15am
GetHuman1044758 indicated the issue is not fixed yet.
Aug 28th, 2018 2:16am
GetHuman1044758 indicated the issue is not fixed yet.
Aug 28th, 2018 2:17am
GetHuman1044758 indicated the issue is not fixed yet.
Aug 28th, 2018 2:18am
GetHuman1044758 indicated the issue is not fixed yet.
Aug 29th, 2018 3:40am