Good day,**I seem to have an ongoing problem. I contacted yourselves prior to ******* w...

GetHuman1037926's customer service issue with Groupon from August 2018

3 views | 51687 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1037926 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1037926 can let us know if they help or not.
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The issue in GetHuman1037926's own words
Good day,**I seem to have an ongoing problem. I contacted yourselves prior to ******* when I explained to your employee, my quandry. In that I paid for a Mindfulness course and you kindly sent me the confirmation email with the relevant conformation details for the SofP.*However, don't ask me how when I went back to register at a later date I can not find that email not even in the deleated file!** I informed the groupon employee and he suggested that I should conact SofP and they would be able to confirm and get me registered. **This apparantly, is not so and they say you at GROUPON have to send me my registration details.**Therefore, I am politely requesting that you could sort out my query at your earliest convienience. **Yours respectfully*Joselyn Mol

GetHuman1037926 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman1037926
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 51687 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1037926 started working on this issue
Aug 26th, 2018 11:28am
GetHuman1037926 confirmed the issue is fixed. Hooray!
Aug 28th, 2018 7:01am

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