I would like a refund for the company “balance beam consulting” that I paid $**.** for...

I would like a refund for the company “balance beam consulting” that I paid $**.** for a foot and head message. The woman ( sherry) never answers the phone and it’s impossible to book an appointment to use my groupon. I have left messages about my groupon and she responds * days later telling my the only appointment she has is * weeks from now and at the location I’m not able to get to after I specified the location I wanted. She asked me to text her back to avoid playing telephone tag and at the end of her long rambling message about fitting me in “possibly “ for July **st told me to reach her by phone!! I text her and haven’t heard a response yet, that was * hours ago. It’s a constant game and I feel she doesn’t want to honour my groupon. She a flake and I want my money back so I can use it elsewhere!!