My name: Nina Yardley*Email on Account: PastorN*****@***.com*Phone Number...

GetHuman-pastorni's customer service issue with Groupon from June 2018

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The issue in GetHuman-pastorni's own words
My name: Nina Yardley*Email on Account: PastorN*****@***.com*Phone Number: ***-***-*****Current Address: ** S. Sandstone St, Gilbert, AZ *****.*I don't know if they have this address. I moved a year ago. My address previously was: PO Box ***, Kearny, AZ ******I received an email saying that my order had expired and I had a limited time to exchange for another purchase. I didn't understand what was happening. I went to customer service online and the only thing I could figure to do was to ask for a call back. The next day or two, a man called, but although I said "Hello!" several times, he said he could not hear me. I checked to see if I had my phone on "mute" and it was not. He hung up. Then in a day or two, I received an email saying they tried to call me, but couldn't reach me. There was no phone number nor usable advice on how to recontact them. If my funds were not used for the item I ordered, then I deserve to receive that money back. If I do not get this resolved quickly, I will go on Facebook and advise my friends about problems with using Groupon. I will also contact the Attorney General of AZ. I am angry. I deserve better treatment than this.
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Customer service issue
Reported by GetHuman-pastorni
Jun 13th, 2018 - 9 mons ago
I have an issue with Groupon too
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GetHuman-pastorni started working on this issue
Jun 13th, 2018 12:43am