Actually, my Groupon account is associated with an old email address as well as an old...

GetHuman-brandeen's customer service issue with Groupon from June 2018

17 views | 22216 similar | 0 following
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The issue in GetHuman-brandeen's own words
Actually, my Groupon account is associated with an old email address as well as an old phone number, so I am unable to retrieve my purchased Groupon. When I made the purchase * days ago for the Groupon at uncle Buck’s Fish Bowl in Tacoma Washington, for some reason Groupon sent the coupon to my old email address even though the email address associated with the Groupon messages I receive comes to the correct email address. So I am confused why that took place, why would they send a coupon to a previous email address but send the new Groupon alerts to my new email address? At any rate, I made the purchase for Uncle Buck’s Fish Bowl so I am trusting Groupon to send that purchased Groupon to my new email address.*Marjie Brandeen*B*****@***.com*(***) ***-****

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Groupon

Customer service issue
Reported by GetHuman-brandeen
Jun 12th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 22216 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-brandeen started working on this issue
Jun 12th, 2018 9:14pm
GetHuman-brandeen indicated the issue is not fixed yet.
Jun 12th, 2018 9:14pm

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