please help me im elderly and accidently signed up for a groupon account using the wron...

GetHuman777573's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman777573's own words
please help me im elderly and accidently signed up for a groupon account using the wrong email and purchased a Bahamas cruise for two. It immediately stated after purchase that the voucher is coming as its being processed but the voucher never came. So I thought it should've popped up by now but no nothing so I logged out of it and went into my gmail account the one I know and that one is *****@***.com and waited there and that's when I discovered that the one I had initially set up was infact wrong so please help! I can verify all info from my account such as card number etc. but I need my voucher as am sure you can understand so using my card number you all should be able find my voucher! Please help please please! I just want to get my money back or atleast the voucher!the initial email set up was jean*michael*@gmail and its supposed to be! Please help us! thank you
GetHuman777573 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman777573 fixed the problem
thank you gethuman for approaching my situation from your end and i contacted them from mines and i was refunded the money as i couldnt access the vouche! thanks im relieved
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Groupon

Customer service issue
Reported by GetHuman777573
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
GetHuman777573 shared how to fix
Seen by 4 customers so far
Similar issue to 22114 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman777573 started working on this issue
Jun 12th, 2018 7:00pm
GetHuman777573 indicated the issue is not fixed yet.
Jun 12th, 2018 8:09pm
GetHuman777573 indicated the issue is not fixed yet.
Jun 12th, 2018 8:11pm
GetHuman777573 confirmed the issue is fixed. Hooray!
Jun 13th, 2018 2:45pm