The first few times I intended to schedule an appointment, nobody from the salon answer...

GetHuman-nikkivas's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-nikkivas's own words
The first few times I intended to schedule an appointment, nobody from the salon answered. Weeks later once I was finally able to get a response, they scheduled me for the haircut I requested @ **am and mistakenly scheduled a hair color change as well. On top of this, the name of the plaza I was told the salon was located in over the phone, was *nmiles away from the actual salon itself. When I got to my appointment, the staff was very rude and the person I spoke to on the phone insisted that I scheduled a highlight. We had a very clear understanding over the phone which is why I was so taken back by the disrepect. They told me to return hours later because their only stylist was occupied so I kindly rescheduled for their next opening which is not for another week. I would kindly like to request a refund for this salon Groupon due to the inconvenience and disrespect.
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Groupon

Customer service issue
Reported by GetHuman-nikkivas
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 21953 others
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Timeline
GetHuman-nikkivas started working on this issue
Jun 12th, 2018 4:05pm
GetHuman-nikkivas indicated the issue is not fixed yet.
Jun 13th, 2018 7:17pm
GetHuman-nikkivas indicated the issue is not fixed yet.
Jun 13th, 2018 7:18pm
GetHuman-nikkivas indicated the issue is not fixed yet.
Jun 13th, 2018 7:18pm
GetHuman-nikkivas indicated the issue is not fixed yet.
Jun 13th, 2018 7:18pm
GetHuman-nikkivas indicated the issue is not fixed yet.
Jun 13th, 2018 7:18pm
GetHuman-nikkivas indicated the issue is not fixed yet.
Jun 15th, 2018 7:50pm