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I buy a round trip from Harlingen Tx. to Dallas Tx. It cost $*. I paid with Debit...

GetHuman-nitacort's customer service issue with Greyhound from November 2020

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I buy a round trip from Harlingen Tx. to Dallas Tx. It cost $***.** I paid with Debit Card The ticket was for Lupe P. Delgado. HE could not make it to the bus because he got sick. O.k.When I buy the ticket the employer at the bus station never told me . that the ticket was nonrefundable. .I am a senior ** yrs I can not loose that money . I have to pay my bills Please have mercy ,with me . I do not think it right for me loose my money that way.You should return the whole $***.** back Because the trip was never made to Dallas That is being honest. You would not loose .Because there are lots of new customers that will ride The Greyhound Buses ( Right)

Not right. I desever to have my money back . Do not take advanage of an old lady ..

Send my refund back .And God will bless you for doing right. God Bless you All.........

new . customer and having trouable hearing

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Greyhound

Customer service issue

Reported by GetHuman-nitacort

Nov 9th, 2020 - 2 years ago

I have an issue with Greyhound too

Not resolved

Seen by 35 customers so far

Similar issue to 648 others

0 customers following this

Items needed

Name on ticket

Reservation number

Ticket number

Dates of Travel

Confirmation number

Destination

Email address on booking

Billing address

Billing phone

Timeline

GetHuman-nitacort started working on this issue

Nov 9th, 2020 4:47pm

GetHuman-nitacort used the GetHuman Phone to get a rep from Greyhound on the line without waiting on hold

Nov 9th, 2020 4:55pm

GetHuman-nitacort did not talk with customer support

Nov 9th, 2020 5:13pm

GetHuman-nitacort indicated the issue is not fixed yet.

Nov 10th, 2020 12:56am