Richmond, Va bus terminal: the women’s bathroom is filthy. There is wet tissue paper on...

GetHuman-jmassay's Complaint issue with Greyhound from December 2019

Help with my Greyhound issue
First: share to improve GetHuman-jmassay's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jmassay may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-jmassay's own words
Richmond, Va bus terminal: the women’s bathroom is filthy. There is wet tissue paper on the floor, toilet paper holders broken, no paper towels to dry hands and the automatic hand dryers have not worked for several months. This is unacceptable! The staff custodians perform a lousy job at keeping the bathroom clean & reporting malfunctioning items. Please look into this concern. I’m in this station every week on Fridays.

GetHuman-jmassay did not yet indicate what Greyhound should do to make this right.

How GetHuman-jmassay fixed the problem

We are waiting for GetHuman-jmassay to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.
What Is the Baggage Allowance for Greyhound?What Do I Do If Greyhound Lost My Luggage?
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman-jmassay
Dec 14th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 721 others
0 customers following this


GetHuman-jmassay started working on this issue
Dec 14th, 2019 4:15am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians