*.my bus delaied in *.* hours , for this reason i had to get down in the connection sta...

GetHuman-einavyan's customer service issue with Greyhound from October 2019

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Before contacting them, items GetHuman-einavyan may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-einavyan's own words
*.my bus delaied in *.* hours , for this reason i had to get down in the connection station (i had a connection) and rent a car in order to get to my flight at time.**.the status of the bus when i have been waiting at station was canceld!**.the bus stop whice written on greyhound website and in my trip was incorrect.**.greyhound sent me email to let me know that i have changes in my trip after the trip was over.****i catched the bus after i pulled over the opposite direction bus , the driver told me by the drivers app that my bus is on the way , and that im waitting in the wrong place (the exect place that written on the website.**im asking for full refound on the ticket , compensation for the car rent and aggravation.**thank u for your help.

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Greyhound

Customer service issue
Reported by GetHuman-einavyan
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3932 others
0 customers following this

Timeline

GetHuman-einavyan started working on this issue
Oct 31st, 2019 8:51am
GetHuman-einavyan confirmed the issue is fixed. Hooray!
Nov 4th, 2019 7:34pm
GetHuman-einavyan indicated the issue is not fixed yet.
Nov 4th, 2019 7:35pm

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