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Before contacting them, items GetHuman-risemorn may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-risemorn's own words
I am about to leave Shreveport, La going to New Orleans, La schedule**** date February **, ****. I am disabled wearing braces on each one. When I asked if I could board first because of my disability the driver ridiculed me in front of ** people. He said, " We are all disabled." That statement is clearly not true. He asked if I had something showing I was disabled although my braces we're clearly visible. There was a time when I would call to purchase a ticket over the phone the rep would give you an ADA number. I was told you all don't do that any more. What is a disabled person suppose to do? I stated PL ***-** the Handicap Act to him. I think he needs to be reprimanded and he should be made to take sensitivity classes on dealing with the disabled. I will be referring this matter to the Council On Disabilities. The person who violated my rights is a driver but, he is training someone today. This is bus number *****.
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