Bus was hit by a truck on the right side, driver claimed mirror damage and said she was...

GetHuman2345909's customer service issue with Greyhound from March 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman2345909's own words
Bus was hit by a truck on the right side, driver claimed mirror damage and said she wasn’t moving, called police, got escorted to nearest gas station,. Driver informes us it’ll be a *-* hour wait. Upon inspection the mirror and the bus had no visible markings or indication that it had been even hit besides the right rear view mirror being slightly displaced but could have easily been fixed by the driver by simply moving it. This inconveniences me greatly as I have connection busses that I am going to miss that’ll have me waiting for even more hours after even when I finally do arrive. I honestly would like a refund as this ruins my whole day off my vacation plans
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Customer service issue
Reported by GetHuman2345909
Mar 1st, 2019 - 3 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 1 customer so far
Similar issue to 2787 others
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GetHuman2345909 started working on this issue
Mar 1st 11:42am