On bus trip from San Antonio to Dallas to go to the football game. We were supposed to...

GetHuman-maxwimbe's customer service issue with Greyhound from January 2019

1 view
 | 
2499 similar
 | 
0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman-maxwimbe to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-maxwimbe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-maxwimbe may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-maxwimbe's own words
On bus trip from San Antonio to Dallas to go to the football game. We were supposed to depart San Antonio at **:** am and didn’t leave until **:** or **:**, and the people have no explanation and we had to have * buses.. Then we get here to Austin, and yet I still don’t know why we had to stop here at this station.. Anyways, we were only supposed to be here ** mins and after ** or so I got to wondering why we hadn’t left yet and there’s nobody that gave info. Then I go inside to finally find out that there’s a delay for an hour I guess, which makes no sense and I got no reason as to why. Then I ask someone else and they said it’s because we don’t have a driver. How in the **** do you not have a bus driver? Makes no sense. I spent extra money to get in the game early and because of y’alls horrible service and unpreparedness, I wasted money. You guys should’ve had this figured out before we got to Austin. I want money back for at least this trip because fankly, I’m beyond pissed off!
GetHuman-maxwimbe did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-maxwimbe fixed the problem
We are waiting for GetHuman-maxwimbe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-maxwimbe fixes it.
This email address isn't valid

Greyhound

Customer service issue
Reported by GetHuman-maxwimbe
Jan 5th, 2019 - 4 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 1 customer so far
Similar issue to 2499 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-maxwimbe started working on this issue
Jan 5th 7:58pm