On bus trip from San Antonio to Dallas to go to the football game. We were supposed to...
GetHuman-maxwimbe's customer service issue with Greyhound from January 2019
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman-maxwimbe to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-maxwimbe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-maxwimbe may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-maxwimbe's own words
On bus trip from San Antonio to Dallas to go to the football game. We were supposed to depart San Antonio at **:** am and didn’t leave until **:** or **:**, and the people have no explanation and we had to have * buses.. Then we get here to Austin, and yet I still don’t know why we had to stop here at this station.. Anyways, we were only supposed to be here ** mins and after ** or so I got to wondering why we hadn’t left yet and there’s nobody that gave info. Then I go inside to finally find out that there’s a delay for an hour I guess, which makes no sense and I got no reason as to why. Then I ask someone else and they said it’s because we don’t have a driver. How in the **** do you not have a bus driver? Makes no sense. I spent extra money to get in the game early and because of y’alls horrible service and unpreparedness, I wasted money. You guys should’ve had this figured out before we got to Austin. I want money back for at least this trip because fankly, I’m beyond pissed off!
GetHuman-maxwimbe did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman-maxwimbe fixed the problem
We are waiting for GetHuman-maxwimbe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.