I travelled from durban to Johannesburg on the **st of December with the **:** greyhoun...

GetHuman-ngardoum's customer service issue with Greyhound from December 2018

41 views | 2413 similar | 0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman-ngardoum to get a Greyhound rep on the line!
Always use the GetHuman Phone to call Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ngardoum's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ngardoum may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-ngardoum's own words
I travelled from durban to Johannesburg on the **st of December with the **:** greyhound bus.I left a book on that bus titled F**k it do what you love. Needless ro say it has great sentimental value to me. The following day , sunday! upon realising that I went to the greyhound offices closest to where I stay and was provided with a number to call *********.the lady I interacted withthis Monday morning at **:** AM was rude and obnoxious. She would not listen to my inquiry and wanted to dismiss me as quick as she could.when I attempted to provide more information and possible way she could help me she started shouting at me,cutting me off and was overall very rude.As I pointed out her poor customer service skills she then hanged up on me.I do not know if that is how you people conduct business over at greyhound but this has been the single worst customer service experience of my life. You need to hire people that are interested in doing their job.your client*le shouldn't be expected to tolerate verbal abuse.*Regards. *Marie Mornonde

GetHuman-ngardoum did not yet indicate what Greyhound should do to make this right.

How GetHuman-ngardoum fixed the problem

We are waiting for GetHuman-ngardoum to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.
What Is the Baggage Allowance for Greyhound?What Do I Do If Greyhound Lost My Luggage?
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ngardoum fixes it.
This email address isn't valid

Greyhound

Customer service issue
Reported by GetHuman-ngardoum
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 41 customers so far
Similar issue to 2413 others
0 customers following this

Timeline

GetHuman-ngardoum started working on this issue
Dec 24th, 2018 7:26am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians