I sent an email with a complaint related to the Greyhound driver's insulting attitude d...

GetHuman1645726's customer service issue with Greyhound from November 2018

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1645726's own words
I sent an email with a complaint related to the Greyhound driver's insulting attitude directed at my disabled mother and me and the fact that the bus was so late we arrived at our destination an hour late. We were sent a computer generated refund for $*.** each (file number ******). I have been trying to call the customer services number, which is engaged for hours on end and I have tried to get help using the Greyhound 'chat'. I want to speak to someone.
GetHuman1645726 did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman1645726
Nov 28th, 2018 - 9 mons ago
I have an issue with Greyhound too
Not resolved
Seen by 2 customers so far
Similar issue to 2270 others
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Timeline
GetHuman1645726 started working on this issue
Nov 28th, 2018 4:02pm