I bought a ticket in charlotesville va to go tonanderson sc for my mothers funeral toda...

GetHuman-moonjoyl's customer service issue with Greyhound from October 2018

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The issue in GetHuman-moonjoyl's own words
I bought a ticket in charlotesville va to go tonanderson sc for my mothers funeral today at noon and the bus didnt show up till * am and then dropped me in wythville va at a small trailer not a real terminal where ive been sitting at mcdonalds since and now still have not heard anything because your terminal is not open yet i need to get to sc asap and ive missed my mothers funeral because greyhound cant keep a schedule the counter man in cville was verry rude telling me and everyone he didnt have to answer our questions and stayed on his phone the hole time this is not profesional at all as long as greyhound has been in buisness they should have there roytes covered then the bus driver gets pulled over for speeding

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Greyhound

Customer service issue
Reported by GetHuman-moonjoyl
Oct 15th, 2018 - 4 years ago
I have an issue with Greyhound too
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Seen by 29 customers so far
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone

Timeline

GetHuman-moonjoyl started working on this issue
Oct 15th, 2018 3:34pm