I shipped my * packages from lansing Michigan to dallas Texas and I only received * pac...

GetHuman-kjoha's customer service issue with Greyhound from October 2018

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The issue in GetHuman-kjoha's own words
I shipped my * packages from lansing Michigan to dallas Texas and I only received * packages one is missing, I opened the claim but now they closed it without finding my missing package. I believe my package is in their warehouse since there are so many and disorganized. When I went to pick them up nobody helped me was myself who was looking for them. They really don’t care even don’t help customers to find their packages. I really need your help of finding my bag I am even ready to go to Dallas greyhound warehouse to find myself if you allow me to enter
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Greyhound

Customer service issue
Reported by GetHuman-kjoha
Oct 13th, 2018 - a mon ago
I have an issue with Greyhound too
Fixed
Seen by 5 customers so far
Similar issue to 2011 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-kjoha started working on this issue
Oct 13th 5:10am
GetHuman-kjoha indicated the issue is not fixed yet.
Oct 15th 3:10am
GetHuman-kjoha indicated the issue is not fixed yet.
Oct 15th 3:11am