Purchased one bus ticket from Greyhound Bus on phone. Used credit one credit card. Trip...
GetHuman1252886's customer service issue with Greyhound from October 2018
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman1252886 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1252886 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman1252886's own words
Purchased one bus ticket from Greyhound Bus on phone. Used credit one credit card. Trip from Florida to PA. Cost ***.**. was charged for two tickets on my statement. Credit One states that Greyhound Bus requested ***.** for second ticket. Greyhound states that they have no paperwork on *nd ticket purchase. The two. Companies are putting responsibility on each other. Meanwhile I sure do not have my money They say that they don't have it either. so where's the ***.**? What can I do about situation? Please respond. Thank you.
GetHuman1252886 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman1252886 fixed the problem
We are waiting for GetHuman1252886 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.