My name is Clarence Williams. My family and I have been struggling and stranded here in...

GetHuman-deshonew's customer service issue with Greyhound from July 2018

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The issue in GetHuman-deshonew's own words
My name is Clarence Williams. My family and I have been struggling and stranded here in St. Louis since June **th. We found our new house and I have a job awaiting me in Tampa, Fl. We had originally intended on purchasing a SUV to drive down however in doing so we were robbed of $**** in Illinois. All that we had left has been used towards feeding and housing my family. We have been out of funds since last Wednesday and technically homeless. I have a friend that let me and my wife stay at his place over the weekend until tomorrow which is Monday the **th. In the meantime I have worked for two weeks on our situation contacting organizations and hundreds of churches to get the money needed for bus tickets to get to our House in Tampa. So far I have worked to get sponsored a *rd of the money for our bus tickets from Larry Rice Ministries. And so this is the reason for this email. We are in search for help with the other ***rds of the bus ticket funding. I have our tickets already reserved with the Reservation * ********. We are a family of * and have until *pm tomorrow to have all of the funding to keep from being outside homeless in which I can't bare much more stress physically or emotionally.*I appreciate your time and pray you would consider helping my family and I. We can be reached at ***-***-*****Thank You for your Time!!! *Clarence Williams
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Greyhound

Customer service issue
Reported by GetHuman-deshonew
Jul 18th, 2018 - a yr ago
I have an issue with Greyhound too
Fixed
Seen by 3 customers so far
Similar issue to 989 others
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-deshonew started working on this issue
Jul 18th, 2018 7:26pm
GetHuman-deshonew indicated the issue is not fixed yet.
Jul 19th, 2018 8:33pm