I was departing From Atlanta bus station on Wednesday July ** @**pm . I didn’t leave un...

GetHuman880360's customer service issue with Greyhound from July 2018

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The issue in GetHuman880360's own words
I was departing From Atlanta bus station on Wednesday July ** @**pm . I didn’t leave until Thursday *:**am . This was the worst experience ever ! We had no word on our bus or bus driver ! Nothing was ever mentioned about Louisiana ! Customer service was ridiculous! I waited in the terminal for ** hours just to find out at *am Thursday morning we were told that no bus was coming just to go ahead and change tickets ! Did as was told and ** mins later the original bus arrived ! People were being treated horribly by customer service ,people were passing out in the terminal and getting threatened by thugs ! I will never ride a greyhound from Atlanta again. My original arrival time to Louisiana was suppose to be Thursday morning July ** @ **am . I didn’t make it til Thursday night @ **pm !

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Customer service issue
Reported by GetHuman880360
Jul 14th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 952 others
0 customers following this

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