I called over a week ago to speak with someone in the cooperate office. Was transferre...

GetHuman-ridenoja's customer service issue with Greyhound from July 2018

23 views | 909 similar | 0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman-ridenoja to get a Greyhound rep on the line!
Always use the GetHuman Phone to call Greyhound. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-ridenoja's own words
I called over a week ago to speak with someone in the cooperate office. Was transferred to your overseas call center. Called back and a message was taken. I was told that someone would call me. It has been over a week and I have not received a call yet. Very upset about this. I work with the public and this is poor customer service. I am still expecting a phone call and not from overseas. I want an American that works in the cooperate office to call me. I do not believe this is too much to ask for. As for my issue.. My Son was on a bus that ran out of gas (YES, out of gas) and was on the side of the road for nearly * hours. He ended up getting a Uber so he would not miss his flight. I spent over * hours calling to find out how this was going to get resolved. I did not speak with anyone that day that was helpful or seemed to have a clue what they were doing. Again, a phone call to me is needed.

GetHuman-ridenoja did not yet indicate what Greyhound should do to make this right.

How GetHuman-ridenoja fixed the problem

We are waiting for GetHuman-ridenoja to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.
What Is the Baggage Allowance for Greyhound?What Do I Do If Greyhound Lost My Luggage?
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ridenoja fixes it.
This email address isn't valid

Greyhound

Customer service issue
Reported by GetHuman-ridenoja
Jul 9th, 2018 - 5 years ago
Fixed
Seen by 23 customers so far
Similar issue to 909 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone

Timeline

GetHuman-ridenoja started working on this issue
Jul 9th, 2018 3:40pm
GetHuman-ridenoja indicated the issue is not fixed yet.
Jul 9th, 2018 4:57pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies