We cancel because of bad experience we want refund for return trip * **********Serafin...

GetHuman-serafinp's customer service issue with Greyhound from June 2018

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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-serafinp's own words
The problem: We cancel because of bad experience we want refund for return trip * **********Serafin Pagan Caro
GetHuman-serafinp did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman-serafinp
Jun 25th, 2018 - 4 mons ago
I have an issue with Greyhound too
Fixed
Seen by 11 customers so far
Similar issue to 783 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-serafinp started working on this issue
Jun 25th 8:22pm
GetHuman-serafinp indicated the issue is not fixed yet.
Jun 26th 10:46pm
GetHuman-serafinp indicated the issue is not fixed yet.
Jun 27th 4:36pm
GetHuman-serafinp indicated the issue is not fixed yet.
Jun 29th 11:44am
GetHuman-serafinp indicated the issue is not fixed yet.
Jun 30th 4:41pm
GetHuman-serafinp indicated the issue is not fixed yet.
Jul 8th 8:39pm