On *******.I was assaulted at a greyhound bus station in Chicago Illinois . Located on...

GetHuman815256's customer service issue with Greyhound from June 2018

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The issue in GetHuman815256's own words
On *******.I was assaulted at a greyhound bus station in Chicago Illinois . Located on w Harrison St. I reported the incident to Greyhound security. Black male * feet *' *** pounds Brown skin. He refused to take my complaint. Stated that I was not assaulted.he stated that he didnt witnesss the incident. he stated he was Chicago police. He refused to give me his name or badge* or call *** or EMS. He didn't detain the perpetrator until *** arrived. He helped him. Escape the scene by escorting the perpetrator to the front of the line for the bus.The other * employees I reported the incident to. Didn't call EMS or ***. Nor could they tell me greyhound policy for safety. There was no sign about assault or safety. I have reported this to Greyhound * times once by phone on ******* and * emails this is my * email. I have not been contacted by greyhound. My bus broke down on the side of the road for * hours. I contacted greyhound requesting a refund I have not received a reply for that complaint as well.

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Customer service issue
Reported by GetHuman815256
Jun 24th, 2018 - 4 years ago
Seen by 23 customers so far
Similar issue to 766 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone


GetHuman815256 started working on this issue
Jun 24th, 2018 8:07am
GetHuman815256 indicated the issue is not fixed yet.
Jun 25th, 2018 8:53am

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