On *******.I was ***aulted at a greyhound bus station in Chicago Illinois . Located on...

GetHuman815256's customer service issue with Greyhound from June 2018

Help with my Greyhound issue
On *******.I was ***aulted at a greyhound bus station in Chicago Illinois . Located on w Harrison St. I reported the incident to Greyhound security. Black male * feet *' *** pounds Brown skin. He refused to take my complaint. Stated that I was not ***aulted.he stated that he didnt witnesss the incident. he stated he was Chicago police. He refused to give me his name or badge* or call *** or EMS. He didn't detain the perpetrator until *** arrived. He helped him. Escape the scene by escorting the perpetrator to the front of the line for the bus.The other * employees I reported the incident to. Didn't call EMS or ***. Nor could they tell me greyhound policy for safety. There was no sign about ***ault or safety. I have reported this to Greyhound * times once by phone on ******* and * emails this is my * email. I have not been contacted by greyhound. My bus broke down on the side of the road for * hours. I contacted greyhound requesting a refund I have not received a reply for that complaint as well.
I trust that Greyhound will make this right and come up with a resolution that is fair.
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Greyhound

Customer service issue
Reported by GetHuman815256
Jun 24th, 2018 - 2 mons ago
I have an issue with Greyhound too
Fixed
Seen by 6 customers so far
Similar issue to 766 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman815256 started working on this issue
Jun 24th 8:07am
GetHuman815256 indicated the issue is not fixed yet.
Jun 25th 8:53am