I booked a greyhound ticket to Monroe, LA and I had an emergency court date that came u...

GetHuman788403's customer service issue with Greyhound from June 2018

Help with my Greyhound issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman788403's own words
I booked a greyhound ticket to Monroe, LA and I had an emergency court date that came up the date before for my kids and wasn't able to take my trip. Im a loyal customer that takes greyhound year round. I would just like some of my money back for a trip I was able to take because of an emergency.
GetHuman788403 did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman788403
Jun 15th, 2018 - 6 mons ago
I have an issue with Greyhound too
Fixed
Seen by 12 customers so far
Similar issue to 651 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman788403 started working on this issue
Jun 15th 7:07pm
GetHuman788403 indicated the issue is not fixed yet.
Jun 15th 8:13pm