I purchased a ticket this morning and I didn't have my ticket printed out so when I mad...

GetHuman785564's customer service issue with Greyhound from June 2018

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The issue in GetHuman785564's own words
I purchased a ticket this morning and I didn't have my ticket printed out so when I made it to the station and I asked the bus driver to please wait so I can get the actual paper ticket( I thought that I only needed to show them the receipt on my phone I didn't know I had to have an actual paper ticket) so then I explained to the bus driver that I didn't I didn't know I had to have it printed I thought they could just look at my phone and see if I purchase my ticket the bus driver refuse to wait for me they said it was my problem. I tried explaining to them that I didn't know I had to actually have the piece of paper that I can do it on my phone they didn't wait for me at all all I needed to do is get it printed out. The bus driver refused they left without me now I have a ticket then I can't use because non-refundable what can I do to fix my problem my situation I have to get on tonight bus to my daughter's graduation tomorrow. Please can I speak with a live person. I thank you . God bless you. Candice
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Greyhound

Customer service issue
Reported by GetHuman785564
Jun 14th, 2018 - 9 mons ago
I have an issue with Greyhound too
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Seen by 11 customers so far
Similar issue to 638 others
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Timeline
GetHuman785564 started working on this issue
Jun 14th, 2018 9:56pm