I purchased a ticket this morning and I didn't have my ticket printed out so when I mad...
GetHuman785564's customer service issue with Greyhound from June 2018
Help with my Greyhound issue
First: share to improve GetHuman785564's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman785564 to get a Greyhound rep on the line!
Always use the GetHuman Phone tocall Greyhound. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman785564 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman785564's own words
I purchased a ticket this morning and I didn't have my ticket printed out so when I made it to the station and I asked the bus driver to please wait so I can get the actual paper ticket( I thought that I only needed to show them the receipt on my phone I didn't know I had to have an actual paper ticket) so then I explained to the bus driver that I didn't I didn't know I had to have it printed I thought they could just look at my phone and see if I purchase my ticket the bus driver refuse to wait for me they said it was my problem. I tried explaining to them that I didn't know I had to actually have the piece of paper that I can do it on my phone they didn't wait for me at all all I needed to do is get it printed out. The bus driver refused they left without me now I have a ticket then I can't use because non-refundable what can I do to fix my problem my situation I have to get on tonight bus to my daughter's graduation tomorrow. Please can I speak with a live person. I thank you . God bless you. Candice
GetHuman785564 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman785564 fixed the problem
We are waiting for GetHuman785564 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.