the greyhound bus was delayed because the bus run out of the fuel and shut itself on th...
GetHuman695937's customer service issue with Greyhound from May 2018
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The issue in GetHuman695937's own words
the greyhound bus was delayed because the bus run out of the fuel and shut itself on the road. It took *hour and a half to fix this problem and I have a connecting car which i missed it because of irresponsible of the driver who not fill the fuel before departs! During the bus was shut I called to hotline call center, they said the tickets will be changed to *:** a.m. automatically just go to tell the agent at Richmond bus station, but after I arrived in Richmond and I went to inform them about this, they said they don't know anything and told me to waitb and I AM WAITING FOR * NIGHT! and I dont want to wait anymore!!! Plus, the agent told me she don't know anything and she said she cannot do anything about this. I need someone to help me for this problem because I have an important appointment tomorrow in the evening!! please..
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