Hello, I have a real emergency back home in NC. Bought a ticket for today from Dallas t...

GetHuman-addiewie's customer service issue with Greyhound from April 2018

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The issue in GetHuman-addiewie's own words
Hello, I have a real emergency back home in NC. Bought a ticket for today from Dallas tx to Ashville NC. Ending up having to refund because of some problems. But didn't realize that it takes * days to get money back on cars when they could have just switched my ticket to the next soonest available bus ticket. I NEED to get home. It was my last bit of money. Can you in any way Help? Keep the money and give me a new ticket? With all respect, I don't have seven days to wait. I so do wish the worker would have told me how many days it would be and that I could have switched ticket for another day. The confirmation number is ******** name is Adele Wieber going from Dallas tx to Ashville NC. I will be forever grateful if you can work with me. Thank you for your time. **Adele Wieber

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Greyhound

Customer service issue
Reported by GetHuman-addiewie
Apr 25th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 626 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone

Timeline

GetHuman-addiewie started working on this issue
Apr 25th, 2018 8:53pm
GetHuman-addiewie indicated the issue is not fixed yet.
Apr 25th, 2018 8:53pm
GetHuman-addiewie indicated the issue is not fixed yet.
Apr 25th, 2018 8:53pm