I have not received this money yet. Please look into it. I received this msg, but the I...

GetHuman5863177's Can't Access Funds issue with Green Dot from March 2021

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The issue in GetHuman5863177's own words
I have not received this money yet. Please look into it. I received this msg, but the IRS wasn't even done processing my refund until March **th. I tried to call and tell you guys the night it "said" it was deposited. I spoke to Alex. Tried to tell him the I received an email and text saying that my refund($*,***) had been deposited but it actually had not been deposited yet. He told me that it was pending. I knew something was wrong because you never recieve a text about pending moneys. Anytime I have received a text or email,that money is a available at that time. So I tried to prevent this from happening ,but green for customer service does not care so Alex brushes me off. Now, my Tax Refund is in limbo. If you do the math on my account you will see that it says it's posted but The money has never actually hit my account. Please look into this for me. I received my paycheck and my STIMULUS payment the day before and the day of. My stimulus was *,*** and my paycheck was *,***. But where is the money from my Refund. I would like Greendot to return my funds to me immediately. Thank you and have a great day. I can't have a great day untl*my money is found. Nicole Ellis

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Green Dot

Can't Access Funds issue
Reported by GetHuman5863177
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 38433 others
0 customers following this

Timeline

GetHuman5863177 started working on this issue
Mar 19th 9:05am
GetHuman5863177 indicated the issue is not fixed yet.
Mar 19th 9:05am
GetHuman5863177 indicated the issue is not fixed yet.
Mar 19th 9:05am
GetHuman5863177 indicated the issue is not fixed yet.
Mar 26th 12:22am