I don't not have my log in info. I do not have the card number to verify my identity. I...

GetHuman-kenyacwa's customer service issue with Green Dot from December 2020

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The issue in GetHuman-kenyacwa's own words
I don't not have my log in info. I do not have the card number to verify my identity. I don't have the same address. I keep calling I can't get an actual person on the phone. I received one email that didn't help they said something about a new email and phone number prompt which never shows up. It's keeps asking for a card number I don't have ive called many times and I've sent several emails. And no one is trying to give me any help

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Green Dot

Customer service issue
Reported by GetHuman-kenyacwa
Dec 30th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 27682 others
0 customers following this

Timeline

GetHuman-kenyacwa started working on this issue
Dec 30th, 2020 5:58pm
GetHuman-kenyacwa indicated the issue is not fixed yet.
Dec 30th, 2020 5:59pm
GetHuman-kenyacwa indicated the issue is not fixed yet.
Dec 30th, 2020 5:59pm