Before contacting them, items GetHuman5455021 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5455021's own words
Taking money out of an ATM ... I use my green dot debit card at a * ** ATM to get out money. ATM machine malfunctioned well sending out my cash and and was getting stuck on the on the bands that push out the money. * $ ** bills got ripped in the process. ** * ******was when this happen. I took a picture if my bills that got damaged and half's that were stuck in the bands ( still have the receipt if you need it) . All I'm asking to be refunded the money that got damaged that's it. Amount equal to $**.** that's it.
ATM didn't send all my withdrawal out and was getting stuck and ripped ** dollars of my withdrawal in half
Just want to be refunded my ** dollars that got damaged. That's it
Been a customer for * or * yrs
Tried calling the number back of the card but the automated service never sends me to a live representative. Most of my choice are not related to my problem so it hangs up on me
I have an issue with Green Dot too
How GetHuman5455021 fixed the problem
We are waiting for GetHuman5455021 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.