Block on account

GetHuman4854800's Card Not Working issue with Green Dot from May 2020

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The issue in GetHuman4854800's own words
Use money on my card to make purchases ... I added cash on my green dot card yesterday morning went to purchase an item and card came back declined tried to transfer money to another card said identity couldn't be verified doesn't make sense you guys put a block on my card for no reason and because of this decision I havent been able to pay Bill's like need to the block you chose to put on my account needs to be lifted immediately seeings how there was no need for it to be put on card in the first place I will not be using green dot much more because of this choice made
There is no need for account to have block its ********
I want the block removed immediately so I can pay Bill's
Under a year I continue to use service even after un explainable choices made in regards to my account that are unnecessary
Every and anything can think of this is beyond ridiculous and not sure i will be continuing my services with you
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Green Dot

Unlimited Green Dot
Card Not Working issue
Reported by GetHuman4854800
May 21st, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 25952 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4854800 started working on this issue
May 21st, 2020 9:42pm
GetHuman4854800 indicated the issue is not fixed yet.
May 21st, 2020 9:44pm