My name is Linda Aguirre I've been using my Green Dot official card with my name on it...

GetHuman-gotmegoi's Recover Account issue with Green Dot from May 2020

Help with my Green Dot issue
The issue in GetHuman-gotmegoi's own words
My name is Linda Aguirre I've been using my Green Dot official card with my name on it it's not the one you buy at the store for about *month and a half my card number is **************** exp ***** cvc* *** I'm having a issue that the service team can't seem to assist me with let me mind you that I receive my direct deposit to this card and still have money on this card when I use it a pop up says that my card has been closed and to call the customer number on the back of my card so they can further assist me when I call they seem to know what's going on now *) assist said that my card isn't closed but that I will have to register it again so I did and the pop up says the same thing so I called again and *) assist tells me that I've been sent a new card with the same account and routing number I really really will appreciate help conserning my situation asap so that I can get back online using my card Thank you I hope to hear from you very very soon

GetHuman-gotmegoi did not yet indicate what Green Dot should do to make this right.

How GetHuman-gotmegoi fixed the problem
So I figured it out email Green Dot they responded to me right away and resolved my issus THANK YOU GREEN DOT .
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Recover Account issue
Reported by GetHuman-gotmegoi
May 13th, 2020 - a year ago
Fixed
GetHuman-gotmegoi shared how to fix
Seen by 8 customers so far
Similar issue to 24997 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-gotmegoi started working on this issue
May 13th, 2020 1:35am
GetHuman-gotmegoi confirmed the issue is fixed. Hooray!
May 16th, 2020 5:25am
GetHuman-gotmegoi indicated the issue is not fixed yet.
May 16th, 2020 5:26am
GetHuman-gotmegoi confirmed the issue is fixed. Hooray!
May 16th, 2020 5:26am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians