i transfered $** from my insight acount into green dot and it never showed up, i have a...
GetHuman4884774's customer service issue with Green Dot from May 2020
Help with my Green Dot issue
First: share to improve GetHuman4884774's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4884774's own words
i transfered $** from my insight acount into green dot and it never showed up, i have also spoken to customer care from both green dot and insight, insight is passing the buck to green dot as far as locating my funds and remedying this problem since they are reporting that said funds were transferred succesfully therefore they have held up their end of the agreement between the two of you and when i spoke to green dot about said issue, your representative kept giving me a solution that had absolutely nothing to do with this specific problem, i have successfully registered my card online so the problem does not lie there. i'm unsure if it was a language barrier issue or if this gentleman was just improperly educated on your procedures but i feel like my issue was not only not taken seriously but also swept under the rug. i'm very upset bc i trusted your institution with my hard earned money and i feel like I was failed in that instance. i assure you that i will not rest until this is resolved and i dont believe you should either. customer service is what creates loyal customers every time bar none. please contact me at your earliest convenience and thanks in advance.
GetHuman4884774 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman4884774 fixed the problem
We are waiting for GetHuman4884774 to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.