I received my tax refund today and your company put a block on my card stating suspicio...

GetHuman-asykes's customer service issue with Green Dot from February 2019

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The issue in GetHuman-asykes's own words
I received my tax refund today and your company put a block on my card stating suspicious activity!! You can clearly see where the money came from, it is my tax refund. I have responsibilities depending upon that money and your **** fucken company is blocking my money basically stealing my money!!! When I follow the link to upload my identification the image is clear when I take the picture but once it is uploaded to your bullshit site the image is purposely distorted so you thieving ***** can say the image I sent was not clear when and IF you receive it. I have NEVER dealt with such crooks!!! I will have my lawyer involved because you motherfuckers have stolen my money!!! I am attaching a clear image of my identification because that link you sent me is purposely distorting the fucken image of my drivers license. You thieving son of a ******* BETTER release my fucken money!!!! I SNT AN EMAIL TO THE ADDRESS THAT EMAILED ME ABOUT MY ACCOUNT AND THIS THE MESSAGE I RECEIVE. Error Icon*Address not found*Your message wasn't delivered to *****@***.com because the domain wmmc*.greendot.com couldn't be found. Check for typos or unnecessary spaces and try again.*The response was:*DNS Error: ******* DNS type 'mx' lookup of wmmc*.greendot.com responded with code NXDOMAIN Domain name not found: wmmc*.greendot.com*HOW IS IT FUCKEN POSSIBLE YOUR THIEVING *** COMPANY CAN EMAIL ME ABOUT MT ACCOUNT YET I CANT SEND A RESPONSE BACK. I CAN NOT TALK TO A HUMAN!!! EVERY FUCKEN NUMBER I CALL IS FRAUDULENT!!!! I NEED SOMEONE TO CONTACT ME IMMEDIATELY AT MY EMAIL ASYKES****@GMAIL.COM OR FUCKEN CALL ME DIRECTLY *** *** ****!!!!
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Green Dot

Customer service issue
Reported by GetHuman-asykes
Feb 27th, 2019 - 3 mons ago
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GetHuman-asykes started working on this issue
Feb 27th 3:53pm