I received my tax refund today and your company put a block on my card stating suspicio...

GetHuman-asykes's customer service issue with Green Dot from February 2019

47859 similar
0 following
Help with my Green Dot issue
First: share to improve GetHuman-asykes's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-asykes's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-asykes may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-asykes's own words
I received my tax refund today and your company put a block on my card stating suspicious activity!! You can clearly see where the money came from, it is my tax refund. I have responsibilities depending upon that money and your **** fucken company is blocking my money basically stealing my money!!! When I follow the link to upload my identification the image is clear when I take the picture but once it is uploaded to your bullshit site the image is purposely distorted so you thieving ***** can say the image I sent was not clear when and IF you receive it. I have NEVER dealt with such crooks!!! I will have my lawyer involved because you motherfuckers have stolen my money!!! I am attaching a clear image of my identification because that link you sent me is purposely distorting the fucken image of my drivers license. You thieving son of a ******* BETTER release my fucken money!!!! I SNT AN EMAIL TO THE ADDRESS THAT EMAILED ME ABOUT MY ACCOUNT AND THIS THE MESSAGE I RECEIVE. Error Icon*Address not found*Your message wasn't delivered to *****@***.com because the domain wmmc*.greendot.com couldn't be found. Check for typos or unnecessary spaces and try again.*The response was:*DNS Error: ******* DNS type 'mx' lookup of wmmc*.greendot.com responded with code NXDOMAIN Domain name not found: wmmc*.greendot.com*HOW IS IT FUCKEN POSSIBLE YOUR THIEVING *** COMPANY CAN EMAIL ME ABOUT MT ACCOUNT YET I CANT SEND A RESPONSE BACK. I CAN NOT TALK TO A HUMAN!!! EVERY FUCKEN NUMBER I CALL IS FRAUDULENT!!!! I NEED SOMEONE TO CONTACT ME IMMEDIATELY AT MY EMAIL ASYKES****@GMAIL.COM OR FUCKEN CALL ME DIRECTLY *** *** ****!!!!
GetHuman-asykes did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-asykes fixed the problem
We are waiting for GetHuman-asykes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-asykes fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-asykes
Feb 27th, 2019 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 7 customers so far
Similar issue to 47859 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-asykes started working on this issue
Feb 27th 3:53pm