I purchased a green dot card August **, **** at Walmart in Texas. I applied $*** to the...

GetHuman1156506's customer service issue with Green Dot from September 2018

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The issue in GetHuman1156506's own words
Trying to make a purchase ... I purchased a green dot card August **, **** at Walmart in Texas. I applied $*** to the card. I activated the card and then when I tried to use the card it was declined. The statement that I received was that I had to verify my identiy. So I did as instructed and then it said upload successful, then green dot turned around and stated that I needed a better picture. I have taken my DL picture at least ** or more times. At this point I am really frustrated with green dot. This is not the first time that I purchased a green dot card I have never had a problem with them before. I just want my money back.
I was embarrassed when I tried to use the card and could not use it!
I would like to get my money back
I have used green dot for years and never had any problems up until now
No I have I have been sending my DL over and over
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Green Dot

Green dot money card
Customer service issue
Reported by GetHuman1156506
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 16684 others
0 customers following this

Timeline

GetHuman1156506 started working on this issue
Sep 17th, 2018 7:02pm