I applied for a Green Dot Primor Visa. The website said I was approved. I made a...

GetHuman-davidjea's customer service issue with Green Dot from July 2018

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The issue in GetHuman-davidjea's own words
I applied for a Green Dot Primor Visa. The website said I was approved. I made a $*** deposit. The site said "Thank you. We are processing your request. Watch for emails with important information about your card.". I necer recieved any email from them, and wheb I looked at my bank statement, it showed where the $*** was debited, then immediately returned. When I call the customer service number and input my social security numbef it says they cant find an account, and there is no way to talk to a person. I need to know whst is going on, if my card is being processed and the deposit will be taken back out of my bank, or if there was some error. I need to speak qith someone who can tell me SOMETHING. It has been two days now that I cant find anything out about what is going on.

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Green Dot

Customer service issue
Reported by GetHuman-davidjea
Jul 17th, 2018 - 5 years ago
I have an issue with Green Dot too
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GetHuman-davidjea started working on this issue
Jul 17th, 2018 2:48pm