My card was blocked , then I sent you all documents to you. Then your corporate office...

GetHuman845897's customer service issue with Green Dot from July 2018

6 views
 | 
7978 similar
 | 
0 following
Help with my Green Dot issue
Did that get it fixed?
Waiting to see if GetHuman845897 fixed the issue with our suggestion.
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman845897's own words
My card was blocked , then I sent you all documents to you. Then your corporate office called back after a week of me trying to get them and they read the award letter wrong and told me my info didn't match. When in fact it did. Then they continued to hold my deposit of ****.** from June *th. They said to have social security fax a letter on their letter head stating they wanted the deposit returned to them. That was over a week ago. Now here we are * almost * weeks later and you still have not sent my money back to social security. I would like to know why . I also would like to know a definite date my money is going to be sent back. Every one has complied with your requests. It is now a legality as you have held my money far too long. Corporate has not done a thing to resolve this. I need a response please. *Andrew Thomas ***** **** **** *****Last * of ss ******** *** ****
GetHuman845897 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman845897 fixed the problem
We are waiting for GetHuman845897 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.
How do I let GreenDot know about a missing payment?How do I activate my Green Dot card?How do I recover my GreenDot account?Why is my GreenDot prepaid card not working?
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman845897 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman845897
Jul 3rd, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 7978 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman845897 started working on this issue
Jul 3rd, 2018 3:15pm
GetHuman845897 indicated the issue is not fixed yet.
Jul 3rd, 2018 3:16pm